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Terms & Conditions That Protect Your Play

When you open an account on idnscore live, you're entering into a simple agreement that covers how deposits and withdrawals work, how we handle your account data, and…

Account verification requiredDeposits and withdrawals coveredDispute resolution process explained
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idnscore live Terms & Conditions That Protect Your Play
POLICY QUESTIONS ANSWERED

How to Reach Us About Terms & Conditions

Team online

Live Chat

Open the chat window in the lobby between 08:00 and 23:00 Indonesia time, seven days a week. Our team answers Terms & Conditions questions, account restrictions, and policy clarifications in real time. Average response under 90 seconds.

Email Support

Send queries to [email protected]. We respond to policy questions within 24 hours. Attach account verification details if you're asking about your specific Terms & Conditions obligations or restrictions.

Account Dashboard

Log in and visit Settings > Account Terms & Policy. Review your acceptance record, withdrawal limits, and deposit caps. Request a full copy of the policy in effect when you registered, any time.

INSIDE THE AGREEMENT

How We Protect Your Account Under These Terms

Data Handling

Your personal and financial data—name, phone, DANA or OVO account details—are encrypted and stored on secure servers.

Cookie and Tracking Policy

We use cookies to keep you logged in, remember your game preferences, and track suspicious login attempts.

Account Security Requirements

Your password must be at least 12 characters. We require phone verification at sign-up and SMS confirmation on first withdrawal.

Data Retention

Account and transaction data are retained for seven years after closure, as required by Indonesian anti-money-laundering compliance.

Requesting Changes

Contact [email protected] to update your name, phone, or payment method.

Policy Disputes

If you believe our Terms & Conditions have been misapplied to your account, email our Compliance team at compliance@idnscorelive.

Your Terms & Conditions Questions Answered

Our Terms & Conditions prohibit multi-accounting. If we detect a duplicate account using the same phone, email, or payment method, both accounts are immediately suspended and any funds in either account are frozen pending investigation. This protects all players and keeps our lobby fair.

Yes, but our Terms & Conditions require you to complete account verification and meet a minimum withdrawal amount of 50,000 IDR. Withdrawals via DANA, OVO, GoPay or QRIS clear within 15 minutes; bank transfers take one to two business days. Bonus funds may have play-through conditions.

We set daily and monthly Deposit references in our Terms & Conditions to help players manage their spending. Your first deposit cap is 5,000,000 IDR per day and 20,000,000 IDR per month. You can request a higher limit after 30 days of verified play by contacting support.

No. Our Terms & Conditions require us to retain your account and transaction records for seven years after closure, even if you request deletion. This is part of Indonesian anti-money-laundering law. We encrypt and isolate closed accounts; you cannot log in, but the data is legally preserved.

Our Terms & Conditions prohibit collusion with other players, abusing bonuses with no intention to play, using automated bots or scripts, and claiming false identity. Violations result in account suspension, forfeiture of balance, and permanent ban. We investigate all suspected breaches before taking action.

Yes. Our Terms & Conditions allow you to request a review if a withdrawal is denied. Common reasons are incomplete verification, suspected fraud, or bonus conditions not met. Email [email protected] with your account ID and transaction details; we respond within 48 hours.

Our Terms & Conditions apply where local law permits. Access depends on local law in your country or region. We do not knowingly serve players in jurisdictions where online play is prohibited. If you're playing from outside Indonesia and your account is restricted, our Terms & Conditions do not override local law.

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